Privacy Policy
Effective January 1, 2026
Shafter Concrete, shafterconcrete.com, office@shafterconcrete.com
Who this policy covers
This policy explains how Shafter Concrete, a concrete contractor in Shafter, CA, handles the information you share when you visit our website, call us or ask for a quote. It covers this site, starting from the home page, and the way we use what you send us.
We're a small local business, so we keep this simple. We collect what we need to answer you and do the job, and we don't sell your information to anyone. You can read more about who we are on our About page.
What information we collect
When you fill out our quote or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the job and a short description of the work, like a driveway, patio or slab you want poured or fixed.
When you call or email us, we keep your contact details and notes about the job so we can follow up and show up prepared.
When you browse the site, basic technical information is collected automatically. This can include your browser and device type, the pages you visit, how long you stay and the website that sent you here. We use this in summary form to see which pages people find useful.
Our site and the tools it relies on may use cookies, which are small files stored by your browser. They help pages load properly, remember settings and count visits.
How we use your information
We use what you send us to reply to you, set up a site visit, prepare your quote, schedule the work and keep records of the job. If you've hired us, we may contact you about the work, billing or follow-up questions about your slab.
We use website and cookie data to keep the site working and to understand which pages help homeowners, so we can improve them. We don't use your information to send you marketing you didn't ask for, and we don't sell or rent it.
Who we share it with
We share information only when it's needed to run the business or the job. Our contact form is handled by an outside form service, and our website relies on hosting and analytics providers that process data for us.
We may also share details with suppliers or subcontractors working on your project, or with a government office when a permit or the law requires it. We expect everyone we share with to use your information only for that purpose.
How long we keep it
We keep inquiry and quote information for as long as it's useful for answering you and following up. If you hire us, we keep job records for as long as we need them for warranty questions, taxes, accounting and the law.
When we no longer need information, we delete it or remove the details that identify you. Website analytics data is kept in summary form and is cleared on the schedule set by the tools we use.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.
California residents may have added rights under state privacy law, and we'll honor any request that applies to us. We won't treat you differently for making a request.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
Children's privacy
This site is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one on this page, and big changes will be posted here before they take effect.
How to raise a privacy concern
If you have a question, a request or a concern about your information, call us at (661) 776-8737 or reach us through our contact page. Tell us what you need and how best to reach you.
We reply within 1 business day, and we may ask a question or two to confirm it's really you before we share or delete anything.